MagicBands guest experience

Role: Principal Designer
Work: Information architecture · Wireframes · Annotations
Status: Shipped

Information architecture for managing a travel party's xBands

Disney's Next Generation Experience gave each guest a wearable band, then called an xBand, to use across the parks.

Let families customize, assign, transfer, turn off and report lost bands before their visit and while in the park.

I designed the information architecture and annotated wireframes for managing bands on PC web, iPhone, mobile web and in-park kiosks.

MagicBands launched at Walt Disney World as part of MyMagic+ in 2013.

From the work

8 pages from the original deliverables · select to enlarge

p. 8 Your party's xBands: new bands to customizeManage xBands, Sprint 1

p. 9 Your party's xBands: annotationsManage xBands, Sprint 1

p. 10 Customize an xBandManage xBands, Sprint 1

p. 11 Customize an xBand: annotationsManage xBands, Sprint 1

p. 20 Add an unassigned xBand to a guestManage xBands, Sprint 1

p. 21 Add an unassigned xBand: annotationsManage xBands, Sprint 1

p. 42 xBand details after fulfillmentManage xBands, Sprint 1

p. 43 xBand details: annotationsManage xBands, Sprint 1

Deliverables

Manage xBands, Sprint 1: PC web wireframes and annotations63 pp
Manage xBands, Sprint 2: PC web, iPhone, mobile web and kiosk wireframes64 pp

Full decks and specifications available on request.

Redacted for client confidentiality.

mistycripps@protonmail.com